February 2, 2023


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Natural gas failure, cut down the heat “immediately”

We are the energies On Friday, December 23rd, he urged customers to reduce natural gas use by “immediately” lowering the heat to 60 to 62 degrees.

In a press release, the utility said the move would allow customers to stay safe and warm and help avoid a major outage of natural gas.

This order follows the interstate pipeline supplier that provides natural gas to We are the energies The utility said a major equipment failure is limiting the amount of fuel they are sending.

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An affected pipeline is one of several sources We are the energies It is used to receive natural gas. On a normal day, a problem like this doesn’t require customers to reduce their usage. However, with extremely cold conditions across much of the United States, We are the energies It said it was unable to obtain additional natural gas from other pipeline suppliers.

We are the energies The statement said it has already taken several steps to reduce demand for natural gas, including LNG withdrawals and propane storage facilities, and reduced natural gas for business customers who have agreed to special bills at these types of events.

We are the energies He strongly urges customers to reduce their use of natural gas by lowering their thermostats and avoiding the use of other natural gas appliances such as stoves, dryers, or ovens.

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The company maintains emergency and critical facilities. Customers should take the following actions to help reduce demand for natural gas:

  • Set the thermostat between 60 to 62 degrees. Add layers or blankets to keep warm when the thermostat’s temperature is lowered.
  • Close curtains at night and avoid opening doors to retain heat. Open the blinds during the day to let the sun’s heat in.
  • Avoid using secondary natural gas heating sources, such as natural gas stoves.
  • Use natural gas ranges sparingly. Preparing food in slow cookers or microwaves.

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We are the energies She said she expected the shortage to continue through the rest of Friday and to be reassessed on Saturday.

statement from We are the energies:

We truly value our customers and thank them for your understanding and patience as we work to manage these difficult circumstances and keep all of our customers safe and warm.

We will work tirelessly to resume normal operations as quickly as possible.